I love love love these boots. I get so many compliments every time I wear them. I actually have several pairs and love every one of them. The reason I say they run small is because I take a size 6 and when first ordered they were too big. I dropped down to the 5.5 and they are perfect.
The reason I say not as expected is because all of my previous boots had a foam insert, almost like memory foam, very comfortable. These last two pairs of boots do not have this in them. Still comfortable, without them, however I bought a pair of foam insoles and back to super comfortable. I do everything in them, walk, dance, run, winter spring summer and fall.
Live for these boots I buy 2 pair a year now I have lots of pairs that I can mix and match. Very well made and comfortable.